You should be able to open the app without any more prompts.
Once you have successfully signed in, quit out of the application and open it again. If prompted, sign in to your account associated with Office. Enter your Mac admin account password and click OK. You'll receive a prompt requesting permissions to access the keychain. Select the login keychain entry in the top left navigator pane, then from the File menu, choose Lock Keychain "login". Search for "keychain" in Spotlight and launch the Keychain Access app. If youre asked to select an admin user you know the password for, click Forgot all passwords. If youre asked to create a new keychain to store the users passwords, click OK to restart your Mac. Quit out of all Office for Mac apps such as Word, Excel, PowerPoint, Outlook, and OneNote. If your Mac doesnt restart, but immediately asks for your Apple ID credentials, enter that information and click Reset Password. The keychain access prompt every time you launch any Office application, even though you previously selected Always Allow.Ī prompt to sign in to your Microsoft Account or Microsoft 365 for business account every time you launch any Office application.Īn “Authentication Session Expired” error message after signing in to your Office applications.įollow these directions to restore your keychain permissions:
If the above did not work, Office may have trouble accessing the keychain and you'll need to restore keychain permissions for Office for Mac. Restore your keychain permissions for Office for Mac A keychain password is the master password for your Macs 'Keychain Access' app, which stores your login information for websites and accounts across the internet. Note: If you clicked on Deny by accident, follow the instructions below to restore your keychain permissions. When you have done this Accountsd wants to Use the Login Keychain MAC, you will be having full access to your old keychain.
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